Privacy Policy

Effective Date: August 22, 2025
Last Updated: September 22, 2026

1. Introduction

Welcome to Jajumbe. We're committed to protecting your privacy and giving you full control over your data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. Jajumbe, LLC (“Jajumbe,” “we,” or “us”) operates the Jajumbe website, web app, and mobile apps, and is responsible for the personal data described in this policy.

By creating an account, you agree to this Privacy Policy.

2. Information We Collect

a. Information you provide directly

Name, email address, and authentication credentials when you sign up, and your phone number if you choose to provide one.
Content you create or upload (notes, lists, tasks, events, messages, emails, documents, files, photos, videos, and associated metadata).
If you create a Jajumbe email address, the emails you send and receive through it, including the sender, recipients, subject line, message content, and attachments.
Feedback, support requests, or survey responses.

b. Information we collect automatically

Device type, browser, and operating system.
IP address and approximate location (for security and performance purposes).
Usage data such as features accessed, timestamps, and error logs.
When you use our mobile app, device and app identifiers such as installation IDs and push notification tokens.
Searches you perform within Jajumbe.

c. Third party authentication

We allow sign in using third-party identity providers including Google, Microsoft, and Apple. When you sign in this way, we receive basic profile information from your chosen provider, such as your email address and a unique account identifier.

3. How We Use Your Information

We use your information to:

Provide and improve the Jajumbe service.
Secure your account and prevent unauthorized access.
Deliver AI-powered features like tagging, summarization, and search.
Communicate about updates, security notices, and support responses.
Comply with legal obligations.

We do not sell your data or use it for advertising.

4. Cookies and Local Storage

Jajumbe uses minimal cookies and local storage (and, in our mobile app, similar on-device storage) to:

Keep you logged in to your account
Store temporary data for app functionality

We do not use tracking cookies or share cookie data with third parties. You can clear this data through your browser settings, though this will log you out.

5. Data Ownership and Control

You own all content you create in Jajumbe.
You may export your data at any time.
How to delete your account. You can delete your account in the Jajumbe app under My User Account > Delete User Account, or on the web at https://jajumbe.com/user/delete.
Account deletion and grace period. When you initiate account deletion, you will be logged out immediately. If you have an active subscription, it will be set to cancel at the end of your current billing period, rather than being canceled immediately or refunded on a pro-rated basis. Your account will then enter a 30-day grace period.
During the grace period, you may log back in at any time to cancel the deletion request and restore your account.
If you do not log in before the grace period ends, your identifying account information (including your name, email address, phone number, and related identifying data) will be permanently de-identified, and your account will no longer be accessible.
Content you created (such as notes, messages, documents, and files) is not deleted when the grace period ends. It remains available to the other members of your workgroups and is shown as created by a deleted user. If you want specific content removed, please delete it before deleting your account.
Certain records may be retained in de-identified form as required for recordkeeping, security, or legal compliance purposes, even after your account has been de-identified.
Data retention. We keep your account information and content while your account is active. We keep usage data, logs, and IP addresses only as long as reasonably necessary for security, troubleshooting, and improving the service, or as required by law.
For details on subscription cancellation and billing terms, see our Terms of Service.

6. Sharing and Disclosure

We only share data:

With your explicit consent.
With trusted service providers who process data on our behalf (e.g., AI processing), under strict confidentiality agreements. These providers must protect your data to the same or equal standard described in this policy, and may not use your data for their own purposes, including training their AI models.
If required by law or to protect the security of the service.

7. Data Security

We use industry-standard encryption for data in transit and at rest.
Access to personal data is strictly limited to authorized personnel with a legitimate need.

8. International Data Transfers

If you access Jajumbe from outside our hosting region, your data may be transferred internationally. We apply safeguards compliant with GDPR and similar frameworks.

9. Children’s Privacy

Jajumbe is not directed at individuals under 16. We do not knowingly collect data from children.

10. Your Rights

Depending on your location, you may have rights to:

Access and request a copy of your data.
Correct or delete your data (see Section 5 for how account deletion and the grace period work).
Restrict or object to processing.
Withdraw consent at any time (where processing is based on consent).

11. Changes to This Policy

We may update this policy from time to time. If changes are material, we’ll notify you before they take effect.

12. Contact Us

If you have questions or requests about your data, contact us at:
support@jajumbe.com

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